FAQ'S

As long as you can resist them!
(Or up to 6 months as long as you make good use of your zip seal). Your sweets are heat sealed before being posted and new batches don’t last very long here, so all pouches are fresh and delicious.

You will receive an automated email when you have placed your order. We will pack your pouches full to the brim before posting.
Postal orders made before 3pm will be sent the same day, and the next day latest after this time.
We send our sweets Royal Mail, and they aim to deliver within 3-5 business days. Please understand that due to coronavirus, posties are run off their feet so please try and be patient if they are late arriving (we know it’s hard!)
Please see their update here

If your sweets are not received within 7 days of placing the order, please get in touch so we can apologise and rectify.

If your postcode begins with W5, W7, W13 or TW8 you better believe it! We will hand deliver your sweets as soon as possible – on the same day if we can! 

If you live in this area and have an urgent hankering or a very important Netflix and chill session; you’re always welcome to WhatsApp us to see how quickly we can get to you. We appreciate that these emergencies do occur and we’ll tend to them whenever possible!

Currently, we are only supplying sugar highs to UK mainland.

Please note that due to the large variety of sweets we handle, we are unable to guarantee that our bags are completely free of all allergens.
Our vegan (and vegetarian) sweets are labelled with a (v).
You can find the full ingredients list here

We admit we’d be surprised, but we’ll certainly hear you out!
Feedback is a compulsory part of any business and we welcome any comments you have. You better believe that we will do everything we can to make sure you’re happy once you get in touch! They’ll never be any need to return anything, but we’ll always be happy to send you more sweets or refund your purchase if you’re not completely satisfied.

Yes, we go all out to ensure that your sweets and picked, mixed and packed in a spotlessly clean environment. Anyone involved in your sweet process wears a mask, gloves and hairnets and we follow all government guidelines with regard to coronavirus

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